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Quality

Quality at Pfitzner ........

The ISO 9000 standards give organizations an opportunity to increase value to their activities and to improve their performance continually, by focusing on their major processes. The standards place great emphasis on making quality management systems closer to the processes of organizations and on continual improvement. As a result, they direct users to the achievement of business results, including the satisfaction of customers and other interested parties.  

Among the perceived benefits of using the standards are:-

·         The connection of quality management systems to organizational processes

·         The encouragement of a natural progression towards improved organizational performance, via:-
- The use of the Quality Management Principles
- The adoption of a "process approach"
- Emphasis of the role of top management
- Requirements for the establishment of measurable objectives at relevant functions and levels
- Being orientated toward "continual improvement" and "customer satisfaction", including the monitoring of information on "customer satisfaction" as a measure of system performance.
- Measurement of the quality management system, processes, and product
- Consideration of statutory and regulatory requirements.
- Attention to resource availability.

The scope of the Quality Management implemented at Pfitzner is as below:-

The quality system operating within Pfitzner Performance Gearbox fulfils the quality system requirements for use where the Company's capability to design, manufacture and supply conforming product is demonstrated.

The quality system is aimed primarily at achieving customer satisfaction by preventing nonconformity at all stages from design through to distribution.

The quality system covers all situations where:-

·         Design is required and the product requirements are stated principally in performance terms, or they need to be established, and

·         Confidence in product conformance can be attained by adequate demonstration of the Company's capabilities in design, procurement, assembly, manufacture and distribution.

Pfitzner Performance Gearbox:-

·         Procures through established, high profile company’s raw materials, components and services for the manufacture of high quality gear sets and driveline components.

·         Has a design facility providing the design of high quality gear sets and driveline components.

·         Provides a service for the rebuild and assembly of customers gearboxes.

·         Distributes its products on a global basis.